What Happens When

( 01 )

Contact with Valeros

Initial contact allows patients to share their situation and expectations in a structured manner. Information is handled confidentially, enabling a clear understanding of possible next steps without commitment.

( 02 )

Compilation of Documents

Relevant medical and personal documents are collected and reviewed for completeness. This ensures accurate communication with specialists and avoids unnecessary delays during evaluation.

( 03 )

Medical Evaluation and Treatment Proposal

Independent medical experts review the provided information to assess options. A treatment proposal is prepared in clear, non-technical language for patient understanding.

( 04 )

Offer

A transparent offer outlines recommended services, estimated timelines, and associated costs. The patient can review all details calmly before making a decision.

( 05 )

Travel and Visa Arrangements

Travel planning and visa-related coordination are aligned with the medical schedule. Support is administrative and informational, respecting individual responsibilities.

( 06 )

Arrival in Germany

Arrival procedures are organized to ensure a smooth transition. Guidance is provided for local orientation and scheduled appointments.

( 07 )

Treatment & Care

Treatment is delivered by the selected medical providers according to the agreed plan. Valeros coordinates communication without influencing medical decisions.

( 08 )

First Appointment with the Specialist

The first consultation focuses on clarifying diagnosis, procedures, and expectations. Patients are supported in understanding the discussion and outcomes.

( 09 )

Care & Support for Accompanying Persons

Support services for accompanying persons are arranged as needed. This includes practical guidance to maintain comfort during the stay.

( 10 )

Stay in Germany

During the stay, coordination continues for accommodation, appointments, and daily logistics. Services remain flexible and non-intrusive.

( 11 )

Back to your home country

Return arrangements are planned in line with medical recommendations. Relevant documentation is prepared for continuity after departure.

( 12 )

Continued Care

Follow-up support helps patients understand ongoing care requirements. Communication with local providers is facilitated when appropriate.

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