Initial contact allows patients to share their situation and expectations in a structured manner. Information is handled confidentially, enabling a clear understanding of possible next steps without commitment.
( 02 )
Compilation of Documents
Relevant medical and personal documents are collected and reviewed for completeness. This ensures accurate communication with specialists and avoids unnecessary delays during evaluation.
( 03 )
Medical Evaluation and Treatment Proposal
Independent medical experts review the provided information to assess options. A treatment proposal is prepared in clear, non-technical language for patient understanding.
( 04 )
Offer
A transparent offer outlines recommended services, estimated timelines, and associated costs. The patient can review all details calmly before making a decision.
( 05 )
Travel and Visa Arrangements
Travel planning and visa-related coordination are aligned with the medical schedule. Support is administrative and informational, respecting individual responsibilities.
( 06 )
Arrival in Germany
Arrival procedures are organized to ensure a smooth transition. Guidance is provided for local orientation and scheduled appointments.
( 07 )
Treatment & Care
Treatment is delivered by the selected medical providers according to the agreed plan. Valeros coordinates communication without influencing medical decisions.
( 08 )
First Appointment with the Specialist
The first consultation focuses on clarifying diagnosis, procedures, and expectations. Patients are supported in understanding the discussion and outcomes.
( 09 )
Care & Support for Accompanying Persons
Support services for accompanying persons are arranged as needed. This includes practical guidance to maintain comfort during the stay.
( 10 )
Stay in Germany
During the stay, coordination continues for accommodation, appointments, and daily logistics. Services remain flexible and non-intrusive.
( 11 )
Back to your home country
Return arrangements are planned in line with medical recommendations. Relevant documentation is prepared for continuity after departure.
( 12 )
Continued Care
Follow-up support helps patients understand ongoing care requirements. Communication with local providers is facilitated when appropriate.